Amazon Seller Forums

My role in this project:
Working on the Seller Experience Design team I was responsible for the concept, workflows, wireframes, visual design and documentation for a total redo of Amazon’s Seller Forums. Our concept was to empower the seller community with answers and ideas by creating a compelling place for sellers and developers to ask questions, give advice, and share ideas. This is also an excellent opportunity to reduce customer service inquiries and improve the bottom line.

Framework Documents (pdf)